Graduates Holding Diplomas

Dispute Resolution Diploma

Couple in Mediation

What You Will Cover

The mediation and conflict resolution profession is an incredibly rewarding and fulfilling profession. Students who enrol in the course will complete the following units of study:

Dispute Resolution and Mediation

  • Managing and resolving conflict

  • Facilitating mediations

Structuring and Managing the Mediation Process

  • Disputing parties management

  • Mediation strategy

  • Information analysis

  • Building trust and cooperation

Mediation Facilitation

  • Defining and setting the scope of mediation

  • Agenda setting

  • Probing for unknown interests

  • Proposing settlement options

Binding Settlement Outcomes

  • Assessing settlement possibilities

  • Negotiations and closure

  • Binding settlement agreements

Fast track your career in mediation profession

  • Quickly develop skills in months not years!

  • Study a mediation course that was designed in conjunction with senior professionals in the mediation profession

  • Free up valuable time, don’t waste time and money travelling to classes

  • Have access to a tutor

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Why Mediation

After becoming one of the most litigious societies in the world, mediation is fast becoming the increasingly popular, timely and cost-effective way to settle disputes. Furthermore, mediation ensures privacy while publicity is unavoidable when disputes are aired in court. As a result of all of these factors, mediators have and are expected to continue experiencing above-average growth in employment.
Mediation is a meaningful and rewarding profession in which you will actively facilitate negotiation and settlement between disputing parties by providing direction and encouragement, working collaboratively with the parties and finding creative ways to reach a mutual solution.

Most mediators are employed by:

  • Local Government

  • Schools & Universities

  • Legal Service Providers

  • Corporations

  • Insurance Providers

  • Independent Mediation & Arbitration Business’s

  • Independent Mediator


Mediation skills are a valuable asset to your career and many employers find it highly desirable that employees hold these skills. For example, those who work in:

  • management

  • customer service

  • counselling & psychology

  • education

  • law enforcement

  • sales and

  • key negotiating roles

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Areas Covered in Mediation

Dispute resolution, conflict management and ultimately mediation are an invaluable set of skills to have when you perform your day to day duties. In fact, it is these skills that will distinguish and set you apart from your colleagues.

Good personal traits to have to be well suited to work as a mediator include: neutrality, honesty, good communication skills, judgement skills, confidence and the ability to work well as a team.

Based on a recent “30 Best Careers” ranking report it was found that mediators performed very well based on pay, forecast job growth, prestige and job satisfaction. It also found that working as a solicitor / lawyer was one of the most overrated professions.

Course Levels Explained

This course leads to the awarding of an Executive Diploma in Civil Mediation. This qualification recognises the graduates capacity for initiative and judgement across a broad range of technical and management functions. Diploma holders typically have personal responsibility and autonomy in performing technical operations or organising others in the workplace.

There are NO previous work or education requirements for entry into any course level. Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.

Course Length
The average time within which students complete studies is 8 weeks with a 5 day training course.

Study Mode
The course is taught via video platform and online learning.

Course Materials

All materials essential for course completion are included in the cost of the course fee. Upon enrolment, students receive:

  • All required study materials and course notes

  • Assignment projects with constructive tutor feedback

  • A tutor who will service all of your course and career questions and guidance needs

On successful completion of the course you will receive

  • A graduation certificate officially recognizing your successful completion of studies and qualifications

  • Transcripts indicating units completed

  • Letter of recommendation and validation for current and future employers

Enroll Now

Become a Executive Mediator today!

Enroll now to beginning your exciting new journey with us!